At NFD, we have built our reputation on integrity, honesty and customer service. When you meet with and receive quotes from contractors, we believe it is important to be on the lookout for the following:
The estimate that you receive from NFD will detail the exact measurements and scope of the project and materials to be used. Any changes or additions during a job will be discussed upfront prior to any extra charges or fees, and your quote is what you will pay upon completion.
Most decks require a city permit and some decks may require more than a basic permit due to an encroachment, size or accessories. We will always take care of the permitting process on your behalf and will ensure that your project meets or exceeds the municipalities’ building codes.
We DO NOT require a deposit for any job. You are not required to pay until the job is complete and you are 100% satisfied.
We offer an industry-leading lifetime warranty on workmanship for all of our deck projects. Furthermore, our Platinum Pro Contractor status with Trex decking allows us to pass along an additional 7-year labour warranty on all composite decks on top of the amazing 25-year Trex product warranty.
If you have any questions, please do not hesitate to ask. Thank you so much for the opportunity to earn your business!