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FAQs2020-03-25T05:38:47+00:00

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National Fence & Deck FAQs

How much of a deposit is required?2020-02-25T01:05:19+00:00

We DO NOT require a deposit for any job. You are not required to pay until the job is complete and you are 100% satisfied

Does my job require a city permit/development permit/relaxation?2020-02-25T01:12:59+00:00

Most decks require a city permit and some decks may require more than a basic permit due to an encroachment, size or accessories. We will always take care of applying for and obtaining permits of any kind to keep it hassle-free for you.

What type of warranty do you offer?2020-02-25T01:15:19+00:00

At NFD we stand 100% behind any job we do because we know it is done right the first time. We offer an industry leading lifetime warranty on workmanship for all of our deck projects. Furthermore, our Platinum Contractor status with Timbertech/AZEK decking allows us to pass along an additional 7 year labor warranty on all composite and PVC decks on top of the amazing Timbertech/AZEK product warranty. We also offer 2 year workmanship warranty on all fencing projects.

Are there any financing option available?2020-02-25T01:16:02+00:00

Yes! We offer fast and affordable financing through Financeit that can help you make the right long-term decision when it comes to improving, renovating and upgrading your home.
Financing available for all our services. Contact Us Today for a Free finance consultation or quote.

What type of decking options are available?2020-02-25T01:17:24+00:00

We work with a wide range of decking materials to suit your project needs, including pressure treated, cedar, composite, PVC and vinyl. All of our decking frames are built with top-grade Micropro Sienna pressure treated lumber. We use industry-leading products, such as Timbertech, Azek, and DekSmart, and stand behind all of the products 100%. We use the best so that you get the best.

What types of railings are available?2020-02-25T01:18:23+00:00

Our philosophy has always been to lean towards low/zero maintenance railing systems. Wooden railings can be incredibly difficult and time consuming to sand and stain season after season. Therefore, our best selling railing systems continue to be a powder-coated, welded aluminum railing, with pickets or glass inserts. Low maintenance, safe and beautiful, year after year.

How long will my job take?2020-02-25T01:19:16+00:00

Every job is different and may require a few different steps to complete. Every job we undertake is completed fully and in a timely manner. Our carpenter’s speed and precision never ceases to amaze customers time and time again.

Will there be any hidden fees on my invoice after a job is completed?2020-02-25T01:20:22+00:00

No, we pride ourselves on being completely transparent, honest and upfront with our clients. You will find when comparing our quotes to our competitors’, our quotes are descriptive and thorough. Any changes or additions during a job will be discussed upfront prior to any extra charges or fees, and your quote is what you will pay upon completion, with no deposits, guaranteed.

What is the difference between wood and composite/PVC decking?2020-02-25T01:21:24+00:00

Wood decking can make for a beautifully finished deck at a lower price point. However, our climate is hard on exposed wood and upkeep, such as sanding and staining, is required to keep your deck looking great for the duration of its life. Whereas composite and PVC decking requires minimal upkeep aside from spring cleaning and will remain in new condition for the duration of its life.

Do I need to get helical piles, screw piles, concrete piles, or what does my new deck sit on?2020-02-25T01:22:56+00:00

Every component of your new deck is important to the overall construction, and the footings are no exception. All of our deck projects meet and/or exceed local building codes and whichever pile type is required to support the load of the deck is what we will recommend and use. That being said, all communities or areas have differing soil/ground conditions, and in some areas, helical or screw piles are recommended as they can bore deeper underground, further below unstable earth, or deep frost lines, and eliminate any heaving or movement, as opposed to our standard 48” deep concrete piles.

Will you demolish my old fence/deck and haul it away?2020-02-25T01:23:43+00:00

Absolutely.  Included in our demo fee is complete removal and disposal of existing structures and all applicable dump fees.

What credentials set you apart from other deck/fence companies?2020-02-25T01:25:53+00:00

We pride ourselves on our customer service and satisfaction. We are not happy until you are happy and we never leave a house or project in a state that we would not accept at our own homes. This commitment to our customers is evident in the fact that Southern Alberta chose us as the 2020 Consumer Choice Award winner in the category of Deck/Patio Builder. We are a multiple-year recipient of Timbertech Platinum Contractor status. We have been in business for 14 years and our carpenters’ experience ranges from 15-20 years. We are a BBB accredited business with an A+ rating and a 5-star average. We are fully licensed and insured to work in Calgary and surrounding areas. Also, our 80+ Google reviews speak a lot about what our previous customers think.

What sort of accessories can you add to my deck?2020-02-25T01:25:13+00:00

Popular add-ons to include pergolas, covered roofs, wood or glass privacy walls, aluminum screens, and gates, skirting and claddings, gazebos, benches, lighting systems, under deck storage options, multi-level construction, post/pillar build-outs and claddings, and decking inlays. Let us help you design something functional for your personal needs!

I have a walkout basement, and would like a high deck, but would like access to the yard, and want the underside to be waterproof. Is this a possibility?2020-02-25T01:29:59+00:00

Of course! Let us design a custom-built spiral staircase or any combination of wooden custom built stairs and landings to get you down to your yard from up above. As for waterproofing, one of our specialties is walkout decks, sheathed and covered in 68mm thick DekSmart vinyl. Available in many colors and patterns and with industry-leading warranties, we have you covered on that front!

How can I get the ball rolling and get a quote?2020-02-25T01:31:10+00:00

All it takes is a phone call, a website request, or an email to get you started. We will get back to you right away to set up an appointment with one of our experts and get you your free estimate as soon as we can. As every project is different, we do not offer “ballpark quotes” over the phone or email, and a site visit is required for all projects. From there, all you need to do is sit back, relax and let us transform your yard into a dream outdoor living space.

Recent Projects

At National Fence & Deck we stand by our work and service. Browse examples of recent projects below for your inspiration. All type of custom fence, deck, concrete, garage and basement development work is welcome.

VIEW ALL PROJECTS

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